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| Who should I call if my vehicle breaks down? |
UK
For an initial period your vehicle will be covered by the manufacturers breakdown cover. This period varies from manufacturer to manufacturer. Please check your manufacturer’s handbook for specific details. If you are unsure if this cover has expired, or require assistance please contact the Venson Breakdown Assistance Team on 0800 107 5869.
Overseas
24-hour helpline
00 800 42 43 24 44
Alternatively, from within France, dial:
04 72 17 12 03
or from any other location:
00 33 472 17 12 03
What to do on a French motorway
Motorways in France are privately managed so if you break down on a French motorway or motorway service area, the AA cannot send out assistance for you.
1) Go to the nearest emergency box or phone and dial 17 and the official motorway breakdown service will come out to you.
2) Once you have been towed off the motorway / service area, call the AA’s 24-hour helpline above.
What to do elsewhere in France or the rest of Europe
a) Call the AA’s 24-hour helpline above for assistance.
b) Outside France, only use a motorway emergency box if you do not have access to a mobile phone or if you do not know your motorway location.
To download your free Driving Abroad Guide click here.
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