44% Of People Back A Code To Bring Civility To UK Roads

Date Posted: 28/02/2018 16:02:22

Venson urges businesses to instil greater responsible road use amongst fleet drivers

The latest survey from Venson Automotive Solutions reveals that 44% of people would back the introduction of a ‘civility code' of conduct for motorists[1], confirming a lack of confidence by drivers and the general public in their fellow road users.  The findings follow news of a major think-tank[2] calling for a civility code to be introduced to stop city dwellers being rude and unfriendly to one another when moving around, which Venson is encouraging businesses to back as part of their Corporate Social Responsibility strategy.

Although car and van drivers fell behind cyclists, joggers and smokers as being the most discourteous when using public thoroughfares, nearly half of all respondents (48%) shared frustration that motorists use their indicators less today than they did in the past.  Close behind this grievance was a lack of tolerance by motorists of cyclists – 44% agreed that drivers lacked patience.   37% believe that today’s motorists – regardless of what vehicle they are driving – don’t signal a ‘thank you’ to someone if they have given way, and 36% of respondents said that lorry drivers generally don’t give enough due care or attention to other road users.  Worryingly, 1 in 4 people said they’ve experienced road rage that left them feeling vulnerable or shaken.

The survey results should act as a warning to those businesses whose fleet of vehicles display the company brand and represent the business on the UK’s roads.   “With fleet drivers making up a large portion of vehicles on the road, a focus on accountable driving behaviour as part of a Corporate Social Responsibility programme is key,” explains Alison Bell, Marketing Director of Venson Automotive Solutions. 

“For some businesses, driver induction programs, guidelines on road etiquette and expectations of how drivers should conduct themselves with the public and other road users, is part of the approach to managing occupational road risk. 42% of those that responded to our survey believe that as a population, we need to realise that we’re part of a system and should apply some sort of process to the way we move amongst each other.  We believe businesses can play a role in achieving this, whilst cultivating more civility on UK roads.”

Top Ten Civility Grievances:

1.    Cyclists should ensure that they are dressed appropriately so that they can be seen clearly at all times

2.    Cyclists shouldn’t cycle in the middle of the road, creating a long queue of traffic behind them

3.    Pedestrians who smoke in the street and throw their cigarette butts on the floor should be fined

4.    Those out running should ensure that they are dressed appropriately and can be seen at all times

5.    The use of indicators by drivers has become considerably less

6.    More cycle lanes should be introduced in cities for safer mobility for cyclists – and pedestrians!

7.    Motorists should be more tolerant of cyclists

8.    Fewer drivers today acknowledge thanks when other drivers give way to allow them to pass on the road/pull in or out of a street

9.    Lorry drivers generally do not give enough due care and attention to other road users

10.  Road rage from other road users often results in feeling vulnerable or shaken.


[1]200 people were independently surveyed and asked to select from a list of grievance statements those that they agreed with

[2]Commission on the Future of London’s Roads and Streets, convened by the Centre for London think-tank

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